1. Introduction

Welcome to Al Wasl Printing. These terms and conditions (“Terms”) govern your use of our website alwaslprinting.com (“Website”) and any services offered by Al Wasl Printing. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

2. Services

Al Wasl Printing provides printing services including but not limited to business cards, brochures, flyers, banners, and customized printing solutions. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. Use of the Website

• You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Website.
• You must not misuse the Website by introducing viruses, Trojans, worms, or other material that is malicious or technologically harmful.

4. Intellectual Property

• All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Al Wasl Printing or its content suppliers and is protected by UAE and international copyright laws.
• You may not reproduce, distribute, or create derivative works of any content on this Website without our express written consent.

5. Orders and Payments

• By placing an order through our Website, you agree to provide accurate, complete, and current information about yourself.
• All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.
• Prices for our services are subject to change without notice. We are not liable for any price changes or discrepancies.
• Payment must be made in full at the time of ordering unless otherwise agreed upon. We accept payments through the payment methods listed on our Website.

6. Delivery

• We aim to deliver your order within the estimated timeframe, but delays may occur due to unforeseen circumstances. Al Wasl Printing is not liable for any delays in delivery.
• Risk of loss and title for items purchased from our Website pass to you upon delivery.

7. Cancellations and Refunds

• Orders may be canceled within 24 hours of placing the order, provided that the printing process has not yet begun. After this period, cancellations may not be accepted.
• Refunds will be processed only if the product is defective or does not match the specifications agreed upon. To request a refund, please contact our customer service team within 7 days of receiving your order.

8. Limitation of Liability

• Al Wasl Printing shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our Website or services.
• Our total liability to you for any claim arising from your use of our services shall not exceed the amount paid by you for the services.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes signifies your acceptance of the revised Terms.